Five things sums up the week in social media and innovation. We look at events in Australia and around the world that inspired and intrigued us.
1. Thursday saw a spill in Canberra when Julia Gillard threw open her position as Prime Minister.
In what everyone agreed was a tumultuous day, we’ve had a look at how [...]
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The ACMA’s new NBN portal informs consumers and the communications industry about the NBN. It includes information on emergency services, pay phones, accessibility and universal access to a telephone.
There are FAQs for consumers and a page of useful links to help industry to understand its obligations. The site [...]
Continue Reading →The ACMA has received media queries this week about a telco provider reportedly not supplying Critical Information Summaries (CIS) to consumers.
Our response is:
> We have 38 enquiries underway on CIS matters. However, as you would appreciate, it is not appropriate at this stage of our enquiries to identify individual parties.
> All providers [...]
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We have had a number of media queries regarding enforceable undertakings following the appearance of Nine Entertainment CEO, David Gyngell, before the Joint Select Committee Monday 18 March in Parliament House.
Without knowing the detail of the proposed enforceable undertaking under the Broadcasting Services Act (BSA) to which Mr Gyngell referred, or the legislative changes [...]
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A new smartphone app will help consumers with common telecommunications problems and reduce instances of bill shock.
An initiative of the Australian Communications Consumer Action Network (ACCAN), the ‘Phone Rights’ app enables consumers to:
> lodge, record and track complaints
> test and log poor mobile reception
> view contracts
> understand [...]
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Fourteen and fifteen-year-old teenagers, the Australians most vulnerable to cyberbullying, are also the most likely to stand up and speak out about it, according to new research released by the Australian Communications and Media Authority’s Cybersmart program.
‘Not only do 14-15-year-olds experience cyberbullying but they also engage in potentially unsafe online practices like ‘friending’ strangers [...]
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The annual report on the National Relay Service, which enables people who are deaf or have a hearing or speech impairment to use the standard telephone service, was tabled in federal parliament today.
The National Relay Service Performance Report 2011–12 covers the performance of the relay service provider, Australian Communication Exchange (ACE), and the outreach [...]
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By Chris Chapman,
Chairman, Australian Communications and Media Authority
Just as the economies of the Asian Pacific region are now a major force in the global economy, so too is the region’s rising contribution to spectrum management, particularly in mobile broadband spectrum harmonisation.
In an address at the recent GSMA Mobile Congress in Barcelona [...]
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Five things sums up the week in social media and innovation. We look at events in Australia and around the world that inspired and intrigued us.
1. Google announced yesterday Google Reader, one of the world’s most popular RRS readers, will be retired July 1, 2013. The company cited decline in usage as the reason for closure.
On [...]
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Consumers shopping for a new mobile plan or other telecommunications product will have access to helpful new information from tomorrow (1 March).
“Critical Information Summaries” (CIS) will provide shoppers with two pages of essential information about a product or service. This must include [...]
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