We provide you with a single point of contact for enquiries: our Customer Service Centre. The centre can be contacted by phone on 1300 850 115 or email at info@acma.gov.au. You can also make an online enquiry or online complaint about matters the ACMA is responsible for regulating.

If you are not happy with the ACMA’s service, please contact our Customer Service Centre so we can better understand and address your concerns. A complaint or feedback about the ACMA service can also be made online service complaint/feedback.

ACMA offices

Sydney

Level 5 The Bay Centre, 65 Pirrama Road, Pyrmont NSW 2009
PO Box Q500, Queen Victoria Building NSW 1230
Tel: 02 9334 7700
Fax 02 9334 7799
Find us on Google maps

Canberra

Red Building, Benjamin Offices, Chan Street, Belconnen ACT 2617
PO Box 78, Belconnen ACT 2616
Tel: 02 6219 5555
Fax: 02 6219 5353
Find us on Google maps

Melbourne

Level 32 Melbourne Central Tower, 360 Elizabeth Street, Melbourne Vic. 3000
PO Box 13112 Law Courts, Melbourne Vic 8010
Tel: 03 9963 6800
Fax: 03 9963 6899
Find us on Google maps

Accessibility

The ACMA aims to make information on its website accessible to all users. If you’re having trouble accessing information on the website, please refer to our website accessibility page, or call us on 1300 850 115 or email us at info@acma.gov.au.

Social media

You can connect with the ACMA through various social media channels, including TwitterFacebookLinkedInInstagram and Pinterest.

We also have a YouTube Channel that houses all our recent video material.