Do you hate getting an unsolicited telemarketing call just when you’re sitting down to dinner? Well, you’re not alone!
We’ve released an infographic showing just how Australians feel about unsolicited communications. The results are from a recent ACMA survey about telemarketing, spam and malware—and we’ll be releasing more of this research in the coming months. [...]Continue Reading →
The Australian Communications and Media Authority (the ACMA) has conducted an extensive review and consultation program about telephone numbering arrangements over the past two years.
For the ACMA, the review has been a vital component of its approach to telecommunications reform and is its response to issues raised by consumers and [...]Continue Reading →
The ACMA’s research and information program supports its business and organisational objectives by providing strategic economic, industry, technical, social and regulatory design research capacity.
A primary objective is to understand and identify the uses and potential uses of communications and media services and technologies. This helps the ACMA make informed decisions with an understanding of [...]Continue Reading →
This section provides a brief overview of the issues the ACMA considers to be significant in developing the appropriate regulatory and licensing arrangements for the 1800 MHz band. The ACMA will specifically seek input on these issues through the consultation process described in section 1.3. The ACMA is also interested to hear the views of [...]Continue Reading →
We’re summing up 5 topics that caught our attention and created discussion this weekContinue Reading →
This new e-newsletter will provide a regular snapshot of content on the ACMA’s user-friendly and dynamic beta-site engage.acma.gov.au. The site offers readers:
- timely updates on what’s happening in [...] Continue Reading →
Let us know how you use the Communications report 2009-10 series.
If you are aware of others within your organisation that also access material from the Communications report 2009-10 series, please feel free to forward this survey to them as well.
As you would be aware, the Statutory Communications report was released in [...]
The ACMA is very enthusiastic about the review, and about contributing our experience and expertise. The Convergence Committee will be reporting early in 2012, so the ACMA will be sharing its research and observations with the committee.
The ACMA’s current responsibilities cover over 30 acts and several hundred pieces of secondary legislation. They all have [...]Continue Reading →
A quick audit of families and friends highlights the diverse way we use communications and digital media. Some of us are ahead of the pack in the breadth and intensity of use, and others are lagging behind.
The emphasis that the ACMA places on Australians having the skills and confidence to take advantage of digital [...]Continue Reading →
The digital world and convergence is embedded in the lives of Australians—as we’ve seen in the ACMA’s public inquiry into customer care and complaints-handling in telecommunications, under the broader banner of our Reconnecting the Customer initiative.
The ACMA is absolutely focused on the consumer in this strategy, which was developed to address both the [...]Continue Reading →