To what extent does the loss of an email address when switching between ISPs adversely affect customers? To what extent are methods of avoiding such loss accessible and affordable? What other methods of avoiding loss of email address are available or may be feasible? (p.49)
Continue Reading →Is there a need for industry (or regulatory) arrangements to facilitate (or guarantee) rapid switching between ISPs, in order to maximise continuity of internet connection to customers? If so, what form should these arrangements take and how should they be developed? (p.49)
Continue Reading →What are the advantages and disadvantages of allowing location portability to be provided on a wider scale? (p.49)
Continue Reading →Do the present arrangements for porting of geographic numbers produce inefficiencies, undue costs or undue delays? If so, what would be required to overcome these deficiencies? Should a maximum time for porting of geographic numbers be stipulated, consistent with the practice for the porting of mobile numbers? (p.49)
Continue Reading →To what extent will pre-selection and pre-selection override be relevant in an environment where customers’ fixed-network connections are provided by NBN Co and other fixed-network connections are provided by retail service providers using the infrastructure of the National Broadband Network? (p.44)
Continue Reading →To what extent is pre-selection or pre-selection override currently of value to customers? How much of the business of carriage service providers is currently dependent on pre-selection or pre-selection override? (p.44)
Continue Reading →Should residential fixed-line listing in the directory be opt-in, rather than the current opt-out system? Why? (p.42)
Continue Reading →Are price information arrangements necessary for directory assistance and other shared numbers? How can they best be achieved? (p.42)
Continue Reading →What alternative approaches might be adopted particularly for younger demographics? (p.39)
Continue Reading →What implications should the ACMA draw from changing patterns of customer use and understanding of price information in numbers? (p.39)
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